Before joining our team, Peace gained valuable experience in different industries, including healthcare, sales, and public service. She has successfully served in various capacities, from managing front desk operations in a hospital to providing sales support in a corporate environment. Her ability to remain composed under pressure, combined with her organizational skills, makes her an asset in both customer-facing and administrative roles.
Peace has also been involved in civic duties as a Presiding Officer during the Osun State Gubernatorial Election, ensuring election integrity and managing election logistics. This reflects her commitment to efficiency, integrity, and teamwork in any environment she finds herself.
When asked for advice on handling customer relations, Peace said, “Customer satisfaction begins with understanding their needs and treating each individual with empathy. Every interaction is an opportunity to build trust, and I believe that’s key to long-term success.”
Expertise & Skills
Customer Service
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Sales Support
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Communication & Problem Solving
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Operations Management
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Education
Peace is a graduate with an Upper Credit in Higher National Diploma (HND) in Office Technology and Management from Delta State Polytechnic, Ozoro. In 2022, she also earned a Certificate in Customer Service.
Egbeta played a key role in achieving an 80% customer satisfaction rate through her strong product knowledge and professionalism. Her initiatives contributed to a 40% increase in qualified leads, highlighting her commitment to driving business growth through effective communication and customer engagement.
Career Management
Throughout her career, Peace has consistently demonstrated her ability to handle customer interactions with care and professionalism. Her operational and customer service skills help our business run more smoothly and deliver value to clients.
Egbeta Peace is passionate about continuous learning and contributing to a positive, solution-oriented work culture